Per Ticket Support

With Lesser Number of customers, yet 24/7 Proactive Ticket Support.

Per Ticket Support - 300 Tickets Pack

Support Methods


  • 24/7 Support Coverage
  • Helpdesk Support
  • Level1(L1) Support
  • Level2(L2) Support
  • Level3(L3) Support
  • Server Monitoring
  • Unlimited Domains Per Server
  • Limited* Support Tickets Handling
  • Unlimited Total Servers Handled
  • 1st Response Time - 30 min
  • Average Resolution Time - 6 Hours*
  • White Label Support
  • Certified Engineers
  • Pre-Sales Support
  • Billing Support

Technical Methods Covered


  • Server Administration
  • Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • Security Audit
  • Data Center Escalation
  • Shell/Bash Scripting
  • Automation
  • Devops
  • Research & Development
  • Backup Management
  • Disaster Recovery

Exclusive Features


  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team

Premium Support Features


  • Dedicated Phone Support
  • Dedicated Skype Chat Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

$4/ticket


Per Ticket Support - 500 Tickets Pack

Support Methods


  • 24/7 Support Coverage
  • Helpdesk Support
  • Level1(L1) Support
  • Level2(L2) Support
  • Level3(L3) Support
  • Server Monitoring
  • Unlimited Domains Per Server
  • Limited* Support Tickets Handling
  • Unlimited Total Servers Handled
  • 1st Response Time - 30 min
  • Average Resolution Time - 6 Hours*
  • White Label Support
  • Certified Engineers
  • Pre-Sales Support
  • Billing Support

Technical Methods Covered


  • Server Administration
  • Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • Security Audit
  • Data Center Escalation
  • Shell/Bash Scripting
  • Automation
  • Devops
  • Research & Development
  • Backup Management
  • Disaster Recovery

Exclusive Features


  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team

Premium Support Features


  • Dedicated Phone Support
  • Dedicated Skype Chat Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

$3/ticket


Per Ticket Support - 1000 Tickets Pack

Support Methods


  • 24/7 Support Coverage
  • Helpdesk Support
  • Level1(L1) Support
  • Level2(L2) Support
  • Level3(L3) Support
  • Server Monitoring
  • Unlimited Domains Per Server
  • Limited* Support Tickets Handling
  • Unlimited Total Servers Handled
  • 1st Response Time - 30 min
  • Average Resolution Time - 6 Hours*
  • White Label Support
  • Certified Engineers
  • Pre-Sales Support
  • Billing Support

Technical Methods Covered


  • Server Administration
  • Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • Security Audit
  • Data Center Escalation
  • Shell/Bash Scripting
  • Automation
  • Devops
  • Research & Development
  • Backup Management
  • Disaster Recovery

Exclusive Features


  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team

Premium Support Features


  • Dedicated Phone Support
  • Dedicated Skype Chat Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

$2/ticket


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