Shared Team For Efficient Support!

An Affordable Outsource Support Service for Startup!

Reduce Business ROI with Effective, Quick and Quality Shared Team services!

Now $1299.00 Only.

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Looking for White-label Shared Team Support to oversee your Business Support?

From Level 1 Tickets to Level 3 Tickets, Get Best HelpDesk Support.

At WeboDesk, you will get very Affordable Support Service with NO Compromise to Quality of Support Service.

Shared support service is specially designed for Small-Scale and Start-up Businesses, having Low Budget Restriction. Accordingly, the Shared Support is most preferred by clients with New Business and in need of Outsourced Support. Our Shared Team consisting of Level 3 Support experts, is Efficient enough to handle multiple clients without causing any compromise to the Quality of service provided.

Shared Team

MOST AFFORDABLE SHARED SUPPORT PLANS!

Support MethodsStandard ST1 Team
Enterprise ST2 Team
24/7 Support Coverage3 Techs, 1 A/c Mgr.4 Techs, 1 A/c Mgr.
Helpdesk Support
Level1(L1) Support
Level2(L2) Support
Level3(L3) Support
Server Monitoring
Emergency Esclations
Support Tickets HandlingUnlimitedUnlimited
Total Servers HandledUnlimitedUnlimited
1st Response Time30 Min30 Min
Average Resolution Time8 Hours*8 Hours*
Complete Support Management
White Label Support
Certified Engineers
Pre-Sales Support
Billing Support
   
Technical Methods Covered
Server Administration
Cloud Administration
Virtualization Administration
Control Panel Administration
Server Setup
Server Update
Server Hardening
Server Optimization
Server Migration
Security Audit
Data Center Escalation
Shell/Bash Scripting
Automation
Devops
Research & Development
Backup Management
Disaster Recovery
   
Exclusive Features
Exclusive NOC Team
Exclusive SLA Team
Exclusive QA Team
   
Premium Support Features
Dedicated Phone Support
Dedicated Skype Chat Room
Expect An Expert Call
Chat Support
Phone Support
$1299.00/Month.$2499.00/Month.
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Shared Support - Features

Premium Features of Shared Support!

Cost-Effective Service

Shared support is the most Affordable, as single team is responsible to serve multiple clients and resources are shared among multiple servers.

Server Monitoring

Our Shared support team will take care of your server, through Server MonitoringInterminably.

High Level Support

WeboDesk offers L1,L2 and L3 support, to deal with every issue faced by your server.

Migration Assistance

Our Shared Support teams experts will assist you in migration and setting up of your account.

Free Set Up

At WeboDesk, the new account holders will not be charged any fees to set up the account with complete assistance by experts.

Guaranteed Response Time

We assure Least Response Time to respond to the tickets raised by you.

Let Us know Your Queries..!

FAQs

A team of experts will be assigned to resolve issues of every client in general.
A Shared Team is suitable for one who is having all the basic knowledge and requires assistance with minimal issues.
Shared Team is least expensive among others. Our expert team will be working all Round the Clock to assist their customers.