Per Ticket Support

Sound Technically High at Clients Issues!

Suitable for Budget Hosting Companies to Begin with Per Ticket Support!

Now $4.00 Only.

Contact Now     Know More!

Is your Clients demanding High Technical Support through Tickets?

With Lesser Number of customers, yet 24/7 Proactive Ticket Support.

Our support professionals will answer tickets on your help desk. Under your Business Name, our support experts will provide Day-and-Night Ticket Support ensuring no hindrance caused to your Business Growth.

Our Per Ticket Support Service is specifically devised to Support Helpdesk Support with Unlimited servers and in this service the support is charged based on the number of Tickets and not the Number of servers you retain. We absolutely maintain the anonymity of the support being provided by us. Professional Support to your clients will be by WeboDesk, under your Brand Name.

Per Ticket Support

AVAIL TOP-NOTCH SUPPORT WITH PER TICKET SUPPORT PLANS!

Support Methods300 Tickets Pack
500 Tickets Pack
1000 Tickets Pack
24/7 Support Coverage24/724/724/7
Helpdesk Support
Level1(L1) Support
Level2(L2) Support
Level3(L3) Support
Server Monitoring
Domains Per ServerUnlimitedUnlimitedUnlimited
Support Tickets HandlingLimited*Limited*Limited*
Total Servers HandledUnlimitedUnlimitedUnlimited
1st Response Time30 Min30 Min30 Min
Average Resolution Time6 Hours*6 Hours*6 Hours*
White Label Support
Certified Engineers
Pre-Sales Support
Billing Support
    
Technical Methods Covered
Server Administration
Cloud Administration
Virtualization Administration
Control Panel Administration
Server Setup
Server Update
Server Hardening
Server Optimization
Server Migration
Security Audit
Data Center Escalation
Shell/Bash Scripting
Automation
Devops
Research & Development
Backup Management
Disaster Recovery
    
Exclusive Features
Exclusive NOC Team
Exclusive SLA Team
Exclusive QA Team
    
Premium Support Features
Dedicated Phone Support
Dedicated Skype Chat Room
Expect An Expert Call
Chat Support
Phone Support
$4.00/Ticket$3.00/Ticket$2.00/Ticket
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Per Ticket Support- Features

Savvy the Prime Features of Per Ticket Support!

Anonymous Support

We manage tickets on your Helpdesk for 24 hours and 7 days a week, under your brand name to your customers.

High Level Support

Per ticket support service includes the provision L1, L2 and L3 level support and managing of L1, L2 and L3 tickets.

Reclaim

Not satisfied with our support service? Get your money back, with our 7 days Moneyback Policy.

Plugins and Software Installation

Per ticket support includes installation of 3rd Party Softwares and control panel plugins per ticket.

Intrusion Recovery

We help you Recover Your Data, if lost due to any issues. Also server hardening, firewall security and lot more is provided.

Quality Analysis

WeboDesk carries out Monthly Quality Review, to inspect the quality of services and support being provided to you and your customers.

Let Us know Your Queries..!

FAQs

Per-ticket support service enables you to serve your clients based on each tickets. Plans are defined in such a way that each ticket are replied with Minimum Response Time.
This plan is perfect for you if you have been small hosting operations with the low number of Technical Support queries from your clients. It also works perfect if you just want to take some time off from your routine of technical support. We will take care of your hosting clients when you are gone.
We at webodesk provide:
  • i. Good Response Time
  • ii. Quality support.
  • iii. Efficient Client Handling